Privacy Policy

Introduction

Welcome to Shipped ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered project management application.

Information We Collect

We collect information in the following ways:

Account Information

When you create an account, we collect your name, email address, and profile information through our authentication provider, Clerk. This information is necessary to provide you with access to our services.

Usage Data

We collect information about how you interact with our application, including your projects, goals, and conversations with our AI assistant. This data is stored securely using Convex, our backend database provider.

Payment Information

If you purchase credits or subscriptions, payment processing is handled by RevenueCat and their payment partners. We do not store your full payment card details on our servers.

Device Information

We may collect information about the device you use to access our services, including device type, operating system, and browser type for the purpose of improving our service.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process your transactions and manage your account
• Power our AI assistant to provide personalized project management help
• Send you important updates about our service
• Respond to your inquiries and support requests
• Detect and prevent fraud or abuse

AI and Your Data

Our AI assistant processes your conversations and project data to provide helpful responses and manage your projects. Your conversations may be used to improve our AI models, but we take steps to anonymize and aggregate this data. You retain ownership of your content, and we do not sell your personal data to third parties.

Third-Party Services

We use the following third-party services to operate our application:

• Clerk - Authentication and user management
• Convex - Database and backend services
• RevenueCat - Subscription and payment management
• OpenAI/Anthropic - AI model providers for our assistant

Each of these services has their own privacy policies, and we encourage you to review them.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. You may request deletion of your account and associated data at any time by contacting us.

Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Data portability

Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@shipped.app